We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@galleryman.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@galleryman.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@galleryman.com

We offer free shipping worldwide for all our products, regardless of the destination and the number of purchases made.

Orders or items can be cancelled within 60 minutes after the order is placed.

To cancel items or orders, please contact us at support@galleryman.com.

After the 60 minutes period, direct cancellation is no longer possible, since items have already entered the shipping process. Once the buyers receive the package, they need to initiate a return / refund process (please see Return Policy).

In your cancellation email, please indicate the Order Number, and the description name and quantity of the items that you want to cancel.

Note: For our records, if possible, it will also be valuable for us to know the reason for the cancellation, but this information is not required for the cancellation process.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@galleryman.com

All orders are processed and shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-2 business days for handling and processing your order. 

The typical delivery time frame is anywhere from 7-15 business days. Depending on your location, you might receive items much earlier. Please allow possible delays during our busy season, as well as due to possible transport issues (strikes, weather conditions, etc).

Additional factors such as distances, customs, natural disasters, may cause further delays. Tracking information is provided with every order.